Halo | Privacy Policy

0191 423 1429

Halo@tlcnortheast.com

Privacy Policy

Halo Hebburn is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website halohebburn.co.uk and mobile applications.

Please read this Privacy Policy carefully. We may amend this policy from time to time by updating this page. Any revised version will be effective at the time we upload it.

What We Collect

We may collect personal identification information from you in a variety of ways, including when you visit our site, register on the site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features or resources we make available. Personal information means any information about an individual from which that person can be identified.

The types of personal information we collect include:

Contact information such as name, email address, mailing address, phone number
Financial information for processing payments (e.g. credit card details)
Details of transactions you carry out through our website and services
Technical data like your internet protocol (IP) address, browser type and version, time zone setting, operating system and platform
Usage data about how you use our website and services

We may also collect other personal information that you voluntarily provide when using our services.

How We Use Your Information

We use the personal information we collect to:

Provide and maintain our website and services
Process transactions and send order confirmations
Respond to inquiries and provide customer support
Send newsletters, marketing communications and other information
Improve and analyse our services
Detect, prevent or address technical issues or security threats
Comply with applicable laws and regulations

We will only use your personal data when the law allows us to. Most commonly we will use your data under the following legal bases:

To fulfill a contract we have with you
For our legitimate business interests
To comply with a legal obligation
With your consent (e.g. for marketing)

Sharing Your Personal Information

We do not sell, rent or lease your personal information to others except as described in this Privacy Policy. We may share your information with:

Service providers who assist us with operations
Regulators and law enforcement if required by law
Potential buyers or investors in the company

We contractually require these third parties to keep your information confidential and secure.

Your Rights (GDPR)

The EU's General Data Protection Regulation (GDPR) grants individuals located in the EEA certain rights in respect of their personal information. These include the right to:

Request access to your personal information
Request correction or deletion of your personal information
Object to our use and processing of your personal information
Request that we restrict our use of your personal information
Request that your personal information be transferred to another service provider